Business Support

Your business depends on technology so when it come to a Support Provider you need a straight

forward, cost-effective solution that Works, is Secure, Dependable

and Delivered on Time for the Peace-of-Mind needed to focus on your work.

 

The Right Solution….. On Time….. One Call!

Some businesses wait for weeks, spend hours on the phone or just work with it until it might get fixed some day by a random contractor technician sent to out to do the work on your technology.

Some businesses have multiple sites with no local IT support so they need to wait for someone from corporate to fly, drive, ride the train or ride share over to install, repair, or upgrade some hardware or software. This can be an expensive IT Support model with travel and paperwork for 1 – 2 hours of needed service. This is not a very efficient model when local qualified professional support is available. The cost per hour might be higher, but when taking user down time, IT Staff travel time, Hotel and Travel expenses into consideration You get the same professional quality, familiar face at a lower cost when buying a block of time with a local team. 

Other businesses have a full time IT staff and need help with day to day tasks that take time away from core business support. 

We are your DFW area solution provider….……

 


Support Options

 

On Call Service

Type of Service

Same Day Service Standard

Rate

$135.00 per hour

$115.00 First Hour then $95.00 per hour

 

Service Contracts

Block of Time

10 Hour Block  –  On site IT Support.   $900.00

  • No Monthly Support Contract Needed
  • Any Service or Support
  • Does not include materials when needed
  • 1st Available Time
  • Minimum 1 hour per visit

Backups and Backup Management

2 TB Backup  –  Annual Contract  $150.00 per month

  • We provided the Hardware
  • Trusted Backup Solution
  • Simplifies Backups and Disaster Recovery
  • Simplifies Virus / Ransomware Recovery
  • Need More Than 2 TB? We offer large enterprise storage, Bare Metal or Virtual Machine backup and restore solutions as well.

Managed Services (Best Option)

Fixed monthly support cost

Preventative Maintenance

Help Desk Ticketing System

On-Site and Remote Support Options

Update Management

Contact For Custom Pricing

 

Call Us:      817-864-1942

 

 

Servers, Computers, and Other Devices

It is vital to keep up on software updates to your Servers, Computers, and other network hardware on a regular basis to prevent operating problems, data corruption, security risk. We check for, apply and document your known software updates for you so you know you are up-to-date.

Active Directory

We can setup, migrate, and maintain your Active Directory Environment from Managing User Accounts, Domain Policies, and Office365 or Azure.

Virtualization

We work with a VMWare, Citrix, Hyper-V, ProxMox, and KVM virtual machines.

Internal Wiring

Need some new cables installed or some old ones organized, repaired and labeled? We have the experience and the tools to get this work done for you. We can install, manage, organize, label and repair your existing internal wiring plus work with your service providers and other vendors so your systems are running at peak performance.

Wireless (WiFi)

We support systems with one or hundreds of access points. Do you have good coverage? We can do the sight surveys and make recommendations needed to optimize your wireless environment.

Cloud Migration, Amazon Web, Microsoft Azure, Google Cloud

Server Environments are expensive to maintain along with hardware replacement and upgrades. We can help you migrate and support moving your servers to cloud providers such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform.

VPN and Remote Access

Establish fast, secure, reliable access to resources for employees on the go.

Security Testing

We provide Physical and Remote Security testing using Social Engineering, Phishing and Penetration Testing to help you identify weak  points to better determine where improvements need to be made.

 

Contact Us: